MAR2345 REMOTE SERVICES DESK SUPPORT (SL3)

 

Sequoia Connect solicita:

 

Código de Vacante: MAR2345

Puesto: REMOTE SERVICES DESK SUPPORT (SL3)

No. de plazas: 1

Carrera: Licenciatura en Ciencias de la Computación

 

Responsabilidades y habilidades principales:

Be an advocate of cohesion, simplicity, and end to end customer & client value focus.

Responsible for the ongoing management of existing development and related pre-production environments for multiple, complex solutions, setting priorities and expectations with regards to delivery timing, resource requirements and monitoring outcomes

aspects of the assessment, analysis, planning and design of release packages, including assessment of risk and delivery of post release reviews

Evaluates risks to integrity of infrastructure inherent in proposed implementations, reviews effectiveness of change implementations and incorporates improvements to organisational change

Contributes to business cases and ROM estimates for multiple, complex projects and performs financial management functions including monthly forecasting, annual budgeting, reviewing and approving invoices and identifying cost savings

Run operational support service providers to assure internal and external providers are meeting service level agreements and performance metrics

Develops long-term, trusted relationships with senior partners to gain an in-depth understanding of products, services and key business processes and utilized deep business knowledge to oversees activities of multiple teams to provide project engineering work in alignment with business requirements

 

Conocimientos Generales:

Level 3 Support the overall Technology in driving efficiency and effectiveness through cohesion both within the team, and end to end for all applications across a wide portfolio of complex solutions.

Level 3 Support the Service Delivery function to deliver standardized, reliable, best in class support services in a manner that meets our contractual obligations and delights our customers and clients.

 

Estudios: Licenciatura en Ciencias de la Computación Maestría en Ciencias de la Computación   

Grado Académico: Maestría, Licenciatura

Escolaridad: Titulado

Idiomas: inglés avanzado

Tipo de trabajo: Horario: 9 a 6

Experiencia: Más de 3 años EN: Level 3 Support the overall Technology in driving efficiency and effectiveness through cohesion both within the team, and end to end for all applications across a wide portfolio of complex solutions.

Level 3 Support the Service Delivery function to delive

Edad: Indistinto

Sexo: INDISTINTO

Estado Civil: INDISTINTO

 

Sueldo: EN ENTREVISTA

Cuenta con prestaciones: LAS DE LEY

Disponibilidad para viajar: NO

Cambio de residencia: NO

Zona de Trabajo: Remoto México

 

Si estás interesado y cuentas con los requisitos de la vacante, te recomendamos realizar los siguientes pasos, es importante que realices ambos, de lo contrario no se enviará tu información:

1. Postúlate en https://postulatebtu.blogspot.mx/ , al realizar este registro autorizas automáticamente el envío de tu información al reclutador de la empresa.

2. Enviar tu CV a los correos: careers@sequoiaconnect.com, atencionalumnosyegresados.dss@correo.buap.mx poniendo como asunto el código de la vacante y el nombre del puesto.